Policies & FAQs

1 Cancellation Policy

Full Refund

minus $25 processing fee

Cancel 7+ days before check-in

50% Refund

of total booking amount

Cancel 3–6 days before check-in

No Refund

booking is non-refundable

Cancel less than 3 days before check-in

Weather exception: If the property is closed due to flooding or a declared weather emergency, you will receive a full credit or refund regardless of notice period.

2 Check-In & Check-Out

Cabins

Check-in: 3:00 PM or later

Check-out: 11:00 AM or earlier

Early check-in may be available for an additional fee — contact us 48 hrs in advance.

RV Sites

Arrival: 1:00 PM or later

Departure: 12:00 PM (noon)

Stop at the office upon arrival to sign in and get site assignment confirmation.

3 Pet Policy

Pets are welcome at Trinity River Boat Launch with prior approval. We love animals — we just need to know in advance so we can prepare the right unit for you.

•One-time pet fee of $25 per pet per stay
•Pets must be leashed at all times on the property
•Pets must not be left unattended in the cabin
•You are responsible for cleaning up after your pet
•Any damage caused by pets will be charged to the guest
•Not all units are pet-friendly — please mention your pet when booking

4 General Rules

Quiet hours: 10:00 PM – 7:00 AM. Generators must be off during quiet hours.

No smoking inside any cabin or structure. Outdoor smoking in designated areas only.

Fire rings only. No open fires on the ground. Never leave a fire unattended.

Max occupancy must be respected. Do not exceed the stated limit for your unit.

Trash: Bag all garbage and place in the provided dumpster before departure.

Damage policy: Guests are responsible for any damage beyond normal wear and tear.

5 Payment

Online bookings are paid in full by credit card at time of booking (Visa, Mastercard, Discover, Amex). Phone bookings can be paid by card over the phone or in person on arrival. Day-use boat launch fees are payable in cash or card at the gate.

Questions

Frequently Asked Questions

Can I check in early?

Early check-in is sometimes possible depending on availability. Contact us at least 48 hours before your arrival and we'll do our best. There may be a small fee for early check-in.

Is there WiFi at the cabins?

Limited WiFi is available on property. Cell service (AT&T and Verizon) is usable but may be slow depending on your carrier. We recommend planning to be somewhat disconnected — that's part of the experience. Download your navigation and streaming before you arrive.

How many guests can I bring?

Each unit has a posted maximum occupancy — please respect it. For groups larger than a single unit can accommodate, we offer multi-unit bookings. Call us to discuss group rates and arrangements for reunions, fishing clubs, and tournaments.

Where can I buy groceries and bait nearby?

Huntsville (30 min south) has H-E-B, Walmart, and multiple tackle/bait shops. Madisonville (20 min east) has basic groceries and a local bait shop. We stock a limited supply of common baits on site. We strongly recommend buying groceries and live bait before arriving.

Can I have a campfire?

Yes — each unit includes a fire ring. Fires must be kept inside the fire ring, never left unattended, and fully extinguished before you go to sleep or leave the area. During burn bans (announced by Madison County), no fires are permitted.

Do I need a fishing license?

Yes. A valid Texas fishing license is required for all anglers age 17 and older. Licenses can be purchased at Walmart in Huntsville, online at the TPWD website, or via the TPWD mobile app. We cannot sell fishing licenses on site.

What is your policy for groups and tournaments?

We regularly host fishing clubs, bass tournaments, and family reunions. Group bookings spanning multiple cabins and/or RV sites may qualify for special rates. Call us directly at (936) 348-6519 to discuss your group's needs and we'll put together a package.

Is swimming allowed in the river?